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This posting is managed by: | Fellowship co.,ltd. |
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Company Name | Company is not publicly visible |
Job Type |
Customer Service - Customer Support
|
Location |
Asia
Japan
Tokyo
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Job Description |
・Customer service work available 365 days a year ・Responds to inquiries from customers using the online shopping site by both email and chat ・Responds to inquiries from customers who wish to register for the international shipping service and from existing customers by email. Supported languages are Japanese and English. This is a customer service desk job for a service that sends products purchased on e-commerce sites in Japan to overseas shipping addresses in one go. Experience in international shipping and forwarding services can be utilized. ※Training period: Approximately 2 months (including OJT) ※Work will be at a center that is always based at the client's site. |
Company Info | Measures to prevent passive smoking: No smoking indoors |
Working Hours | 9:30~18:30 |
Job Requirements |
[Requirements] Able to acquire both Chinese and English language skills -Chinese: Business level or above (Simplified/Traditional) -English: Business level or above (Reading/Writing *Conversation not required) TOEIC score of 850 or above or equivalent level of English skills -Able to operate a PC (basic operation of Excel/Word) -Able to operate a PC. High typing skills (100 characters or more/1 minute) -Able to listen to customer inquiries and respond accordingly [Welcome skills] *Practical experience in Chinese and English *Customer service experience preferred *Chinese usage |
English Level | Business Conversation Level (TOEIC 735-860) |
Japanese Level | Business Level(JLPT Level 2 or N2) |
Chinese Level | Business Conversation Level |
Salary | JPY - Japanese Yen JPY 2500K - JPY 3000K |
Other Salary Description |
Monthly salary: 200,000-220,000 yen Transportation expenses fully covered |
Holidays | Shift system |
Job Contract Period |
Temporary employees |
Nearest Station | 4 minutes walk from Futako Tamagawa Station on the Tokyu Denentoshi Line and Tokyu Oimachi Line |